AMCON (08 December 2017) – The North Sea island of Sylt is one of Germany’s most popular holiday destinations, combining glamour, fine cuisine, and a unique natural experience. Since October 2016, travelers arriving by car have been able to use the blauen AUTOZUG Sylt operated by Railroad Development Corporation Deutschland (RDC D) as an alternative to Deutsche Bahn for the 35-minute crossing from Niebüll to Westerland/Sylt. In June 2017, the blaue AUTOZUG Sylt introduced online saver fare tickets for the first time. From now on, passengers can book three attractive ticket categories via the expanded webshop at www.autozug-sylt.de: standard fare tickets, flexible fare tickets including train reservation with full flexibility, and the particularly affordable saver fare ticket with fixed train binding. For the first time, car train travelers to and from Sylt now have the option to reserve a guaranteed spot. The webshop clearly displays the lowest available ticket price at a glance for online customers. Payments can be made easily and securely via the payment service provider Klarna using instant bank transfer, invoice, or credit card. The capacity management module provides sales staff at the terminals in Niebüll and Westerland with real-time information on the current occupancy of each departing train.
Software Solution for Webshop and Capacity Management Comes from Cloppenburg
After AMCON developed the backend sales system for the blaue AUTOZUG Sylt last year, including various UFHO modules for shift and device management as well as an overview of fares, schedules, customers, and statistics for RDC D, the existing software solutions were expanded in the second phase to include the webshop. “With the new UFHO modules, we can see the occupancy of our trains at a glance. This is a major advantage for capacity management. In addition, our new online shop allows our customers to conveniently book in advance the ticket that best suits their personal journey to Sylt,” says Dr. Markus Hunkel, Managing Director of RDC Deutschland.