The Carinthia Transport Association has selected AMCON to deliver a new central ticketing backend system.
Cloppenburg/Klagenfurt (May 23, 2023) – The Klagenfurt-based company Verkehrsverbund Kärnten GmbH (VKG) is responsible for organizing and coordinating the commissioning and funding of public transport services within the Kärntner Linien transport network in the Austrian state of Carinthia.
As part of the “Digital Mobility Services Carinthia” (DiMoK) project, VKG launched a Europe-wide tender in 2022 to establish a central sales backend system—designed to serve as a data and information hub for digital mobility services within the Kärntner Linien network.
AMCON impressed with its future-oriented solution concept and has now been awarded the contract.
Centralized sales background system based on modern and open standards
The contract covers the implementation of an open and scalable central sales backend system (Z-VHGS), which will serve as the foundation for a connected, efficient, and accessible platform for data and information exchange. The solution will be implemented using the AMCON.SYSTEM, with agile project management methods in place.
In the future, the Z-VHGS will form the core of a modern ticketing system for selling both paper-based and electronic tickets across all common sales channels in Carinthia. These channels include web-based sales portals, mobile customer apps, ticket vending machines, point-of-sale systems, on-board ticket sales in buses, and mobile sales terminals.
The system will place a stronger focus on the passenger, who will benefit directly from enhanced, real-time travel information—some of which is provided by third-party sources and integrated into the Z-VHGS. This includes route planning and connection details, disruption alerts, alternative route suggestions, and occupancy forecasts.
Additional project priorities include features for subscription and student ticket management, clearing, data warehousing, inspection solutions, and integration with external systems and service providers. AMCON relies on modern and open interface standards—such as the “Basis-API”—which uses established, standardized technologies to enable seamless data exchange across devices and system boundaries.
“We are grateful for the trust VKG has placed in us and look forward to the collaboration. We’re proud to now demonstrate our capabilities in the Austrian market as well,” says Darius Rauert, Managing Partner of AMCON Software GmbH.