White chalk cliffs, lush green hills, all framed by blue waves — the Baltic Sea island of Rügen is a natural paradise and a popular holiday destination each year, perfect for soaking up the sun, swimming in the sea, and relaxing. One of the island’s major highlights is the narrow-gauge railway “Rasender Roland.” Since this year, the Rügensche BäderBahn has relied on AMCON’s software for ticket sales. “The rollout of the stationary sales terminals and mobile devices went very smoothly. The sales process is intuitive, and our staff required minimal training,” says Thomas Schneider, project manager at Rügensche BäderBahn, operator of the Rasender Roland.
Stationary and mobile advance sales
In total, six stationary ticket counters are equipped with the UFHO system. Four of these counters are already in use at the Rügensche BäderBahn stations, which run daily between Lauterbach Mole, Putbus, Binz, and Göhren. Additionally, 38 mobile terminals enable train staff to sell tickets onboard. Online tickets with 2D barcodes can also be scanned for validation. As the partnership continues, AMCON will develop a webshop for Rasender Roland.Nach der Harzer Schmalspurbahn, der Mecklenburgischen Bäderbahn MOLLI und der Parkeisenbahn Wuhlheide in Berlin ist die Rügensche BäderBahn nun bereits die vierte Schmalspurbahn, die auf die UFHO-Software von AMCON setzt. Im weiteren Verlauf der Zusammenarbeit wird AMCON einen Webshop für den Rasenden Roland umsetzen.