From September 18 to 21, the InnoTrans took place in Berlin for the twelfth time. At the international trade fair for transport technology, AMCON presented visitors with a self-service terminal for customer centers that is unique on the market.
The ticket machine of the future
The new self-service terminals not only look like the ordering terminals of a major fast-food chain, they are also produced by the same manufacturer. The Politouch Passport is a standard product from Pyramid Computer, a German company with manufacturing near Erfurt. These large Passport terminals with touch displays enable cashless payments using AMCON’s software. They can be mounted on stands or on walls, and depending on the environment, different card terminals are used. The semi-attended terminal is designed for staffed areas such as customer centers or service points, while the robust unattended terminal is ideal for unmanned locations.
In addition to these standard products, AMCON has developed a concept with Pyramid for a more rugged machine. This can be used as a mobile ticket machine on buses and trains or in vandalism-prone areas like subway stations. Possible functions of the self-service terminals include ticket sales and the collection of increased fare penalties (EBE).
Moreover, the ticket machine of the future serves as a source of information and tips about the surrounding area. This allows for closer integration with tourism and creates new advertising opportunities for transport companies. Whether restaurant recommendations, city hotspots, or alternative travel options—the information made available to passengers is determined by the transport provider. Visitors at AMCON’s booth could experience the easy and intuitive operation firsthand and try out the new technology on site.