HOCHBAHN issued a tender for a new sales solution for its service points. The software company AMCON was able to prevail over its competitors in the bidding process. “With this project, we can expand our existing collaboration with HOCHBAHN. We’re very pleased to have come out ahead of the competition and to have convinced them with our solution,” says Darius Rauert, Managing Partner at AMCON. In addition to the point-of-sale application and accompanying hardware components, AMCON is delivering a backend system and web interfaces for integrating third-party systems. The project will be executed using agile project management methods based on Scrum. Completion is scheduled for mid-next year.
Comprehensive sales solution with web services for external services
AMCON will install a comprehensive sales backend system for HOCHBAHN, equip 75 point-of-sale PCs with a sales application, and supply wireless 1D/2D scanners, custom-designed printers with extended paper capacity, customer displays with touch functionality, and eTicket readers. The software’s functionality includes not only cross-tariff ticket sales but also a payment option for increased fare surcharges (EBE). External bookings and payment processing for HOCHBAHN’s subscription customers are also supported. The existing cash recyclers at the service points will be integrated into the system as well. Additionally, the POS interface can be easily customized using the layout editor. Objects can be positioned with pixel-level precision and freely moved, creating a user-friendly interface. To meet the requirements for electronic ticketing in accordance with the VDV-KA standard, AMCON can draw on its experience from successfully implementing HOCHBAHN’s ticket vending machine projects.