Stadtverkehr Lübeck commissions the Lower Saxony-based software manufacturer AMCON to enhance its sales solution in Travemünde with 10 modern customer terminals for cashless ticket sales.
AMCON (September 14, 2022) – Stadtverkehr Lübeck GmbH (SL) is a subsidiary of Stadtwerke Lübeck Holding GmbH. With 25 bus lines, Stadtverkehr Lübeck covers public transport in the city of Lübeck and the surrounding area and operates a ferry service across the Trave River between Travemünde and the Priwall.
On behalf of Stadtverkehr Lübeck, AMCON will commission ten new cashless self-service customer terminals by the end of 2022 in the area of the Travemünde ferry terminal, replacing four of the total eight existing cash-based ticket machines.
Cashless ticket sales on modern customer terminals.
The new terminals from Pyramid Computer, designed for outdoor use, stand out not only because of their modern and compact design but especially due to their 32-inch touchscreens. The AMCON.POS sales solution will be used on these terminals, enabling passengers to purchase tickets cashlessly via an intuitively operable sales interface. Initially, tickets will be issued as classic paper tickets; however, the customer terminals are already equipped with an additional barcode scanner and an eTicket writing and reading unit, making them prospectively ready for eTicket processing as well.
The terminals are connected to the AMCON backend system, which is already in productive use by Stadtverkehr Lübeck and will be enhanced with additional functions as part of the project implementation. With the AMCON backend system, Stadtverkehr Lübeck can, among other things, manage tariff and device data, design the sales interfaces of the customer terminals as desired, and generate extensive sales reports.
“We are pleased to be able to make the sales process even simpler and more efficient for our customers in the future and, based on our previous experience, are convinced that we have found the right partner for this project with AMCON,” said Matthias Zander, Head of Billing at Stadtverkehr Lübeck GmbH.