InnoTrans is the international trade fair for transport technology, focusing on innovative components, vehicles, and systems. It takes place every two years in the capital city, Berlin. Since its founding in 1996, it has become an integral part of the Berlin trade fair landscape and, since 2000, has served as the leading trade fair for the public transport sector. As an industry platform, InnoTrans brings together national and international suppliers with buyers from the fields of local and regional public transport (ÖPNV and SPNV). An important part of InnoTrans is the InnoTrans Convention, featuring top expert panels and high-profile podium discussions.
AMCON showcased forward-looking solutions for bus and rail transport in the fields of fare management and passenger information at InnoTrans from September 23 to 26, 2014, in Berlin, Hall 2.1, booth 206. With its innovative and high-quality products, AMCON offers complete solutions for public and private transport companies. Numerous public transport companies rely on AMCON’s UFHO system because it not only strengthens revenue protection and increases customer satisfaction but also accelerates operational processes and, thanks to its intuitive operation, enjoys high acceptance among users.
UFHO is the device-independent sales, information, and control system for public transport and represents AMCON’s core product.
During the system’s development, the individual device requirements of customers were taken into account. The customer decides which mobile or stationary device (or a combination of both) suits their own needs and should be used for task processing.
AMCON also guarantees that UFHO allows a combination of devices from various model variants across generations. This makes it easy to integrate new or additional mobile or stationary devices at a later time. In cases of short-term increased workloads requiring more personnel, Android smartphones or tablets equipped with the UFHO application can be used additionally. The UFHO application fully utilizes the special features of an electronic ticket during inspections. The fare inspector can easily, quickly, and reliably determine whether a passenger holds a valid travel authorization. Inspectors who are not familiar with all the details of the tariff system are actively supported during the check. With just one click, an eTicket or online ticket (KA compliant) is checked for validity or switched to the next route section. Depending on the checked ticket, additional tariff information, e.g., passenger allowances, is displayed.
If no valid travel authorization is present, tickets for increased transport charges (EBEs) can be issued directly. If an EBE is triggered by an eTicket or online ticket, all information from the user medium, including all authorizations, is transmitted to the back-end system. Damage reports on buses or trains can also be recorded with the UFHO app and transmitted as a ticket to the back-end system for further processing.