AMCON (September 4, 2017) The Westfälische Verkehrsgesellschaft (WVG) will in the future rely on the central UFHO sales system from the Cloppenburg-based software provider AMCON.
In a Europe-wide tender process, AMCON was able to prevail against well-known competitors and convince WVG of its innovative UFHO system.
As part of this new procurement, WVG aims to position itself for the future by implementing the sales backend system as a web-based platform, making it available as a self-service online platform for subscription customers and schools/school authorities. With the integration of a webshop, online portals, all other subscriptions such as student cards, and the connection to IVU, WVG creates a centralized management system and a comprehensive overview of all sales in one place.
“We are pleased to have found a provider in AMCON who wants to positively change processes and workflows with us. The customer is at the center of the new system, to which all other modules are customer-oriented and always focus on customer benefits as well as customer self-service,” says Stefan Janning from WVG.