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AMCON provides the municipal utilities of Dortmund with a modern control solution.

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Dortmunder Stadtwerke AG (DSW21) has commissioned software manufacturer AMCON to implement a mobile control system for public transport. This includes 70 mobile inspection devices that utilize AMCON’s smart sales and control solution.

Cloppenburg/Dortmund (February 20, 2023) – The mobility division of Dortmunder Stadtwerke AG (DSW21) operates the public transport system in the city of Dortmund and its surrounding areas, with a total of 8 light rail lines and 75 bus routes.

To better meet the increasing demands in public transport in the context of digital transformation, Dortmunder Stadtwerke (DSW21) sought a streamlined and future-proof solution for ticket inspection and the collection of increased fare charges (EBE).

As part of a pilot phase, AMCON delivered initial inspection devices with its sales and control solution, AMCON.MOBILE, to DSW21 in 2022. AMCON has now been awarded the contract to supply a total of 70 inspection devices, including mobile Bluetooth printers and the associated backend system. The new sales and control solution is scheduled to be gradually put into operation by mid-2023.

(((eTicket inspection using standardized product and control modules (PKM)

AMCON.MOBILE is used as the control solution on a total of 70 mobile inspection devices from Point Mobile. Both traditional paper tickets and eTickets based on the VDV-KA standard are checked. The latter may be presented as static entitlements (e.g., 2D barcodes on paper or smartphones) or in electronic form (e.g., on a smart card). Ticket validity is verified based on the four regional fare systems in North Rhine-Westphalia—AVV, VRS, VRR, and WestfalenTarif—using the NRW Product and Control Module (PKM), which ensures that inspections are always carried out with up-to-date fare and product data.

The recording of increased fare charges (EBE) is also fully digital and integrated across processes. The address data collected by ticket inspectors is validated in real time, and all EBE data is immediately transferred to the AMCON backend system (HGS), where it can be accessed and processed directly by the responsible staff.

“The public transport sector requires increasingly flexible solutions—particularly in the area of inspection processes—to respond quickly to new and evolving market and policy demands, such as the current introduction of the Deutschlandticket. We’re proud to offer our customers such a solution and are pleased to now count Dortmunder Stadtwerke (DSW21) among them,” said Darius Rauert, Managing Partner at AMCON.

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